Which ID They Can Ask For
Customer ID, enrolment ID, application reference, email, mobile, licence number — an identifier they issued
Read the full guide: Rule 14(5) — DPDP Act compliance guide
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Summary
They can ask for an ID. Not any ID.
Customer ID, enrolment ID, application reference, email, mobile, licence number — an identifier they issued
Full transcript
They can ask for an ID. Not any ID.
Rule 14(5) defines the word identifier.
Any sequence of characters issued
by the Data Fiduciary to identify you.
Pause. So what is on the list?
Customer identification file number,
customer acquisition form number, application reference,
enrolment ID, email, mobile, licence number.
Issued by them. That is the test.
An identifier they gave you.
r.14(5) — Digital Personal Data Protection Act, 2023 + Rules, 2025
In force from 13 May 2027