Your Account Is The Delivery Address
Intimation goes through your user account or a channel you registered — so a dead email address is their problem, not a defence
Read the full guide: Rule 7(1) — DPDP Act compliance guide
Watch in English
Summary
They do not get to choose where to tell you.
Intimation goes through your user account or a channel you registered — so a dead email address is their problem, not a defence
Full transcript
They do not get to choose where to tell you.
Rule 7(1) fixes the delivery address.
Through her user account,
or any mode of communication registered by her.
Pause. Who chose that address?
You did, when you registered it.
The rule picks the channel, not the sender.
The account is a channel they control.
Two ways to reach you, and you registered both.
You chose the channel. The rule kept it.
r.7(1) — Digital Personal Data Protection Act, 2023 + Rules, 2025
In force from 13 May 2027