Resource

Incident triage checklist sheet

Audience: security, ops, privacy leads · Last reviewed: March 2026

Pair with: DPDP-aware incident response playbook · Official resources · Chapter map

Use this as a field worksheet during or right after an event: one row per incident ID. It does not replace legal review, security tooling, or statutory duties—see when to involve counsel.

Suggested columns

  • Ticket / incident ID and opened time (timezone)
  • Reporter and channel (support, security, vendor, internal)
  • Systems and data stores named; personal data categories suspected
  • Containment actions taken (with owner initials)
  • Evidence location (log IDs, export paths—approved repos only)
  • Legal / comms / customer touchpoints pending
  • Next update time for internal stakeholders

Quick triage prompts

  1. Is this purely technical with no personal data, uncertain, or confirmed personal data?
  2. Who is technical DRI, privacy DRI, and comms DRI for this ticket?
  3. What is confirmed vs unknown in one short paragraph?
  4. Has anyone contacted customers or regulators yet—if yes, loop counsel.